Privacy Policy

Effective Date: January 03, 2018

At Steam Genie, we are dedicated to safeguarding your privacy and ensuring that your personal information remains protected. This Privacy Policy outlines how we collect, use, and protect your information when you access and use our services on the website [https://steamgenie.ca/]. By using our services, you consent to the collection and use of information in accordance with this policy.

Information We Collect and How We Use It

We collect different types of information to provide and improve our services. Here’s a breakdown of the data we collect:

Personal Information: When you use our services, we may ask you to provide personal details that can be used to contact or identify you. This includes, but is not limited to:

  • Your email address

  • First and last name

  • Phone number

  • Address, including city, province, and postal code

  • Payment information (if applicable)

Usage Data: We also gather information about how you interact with our service. This may include:

  • Your device’s IP address

  • Browser type and version

  • Pages you visit on our website and how long you spend on them

  • Device identifiers and other diagnostic data

Cookies and Tracking Technologies: To improve your experience and understand how our service is used, we use cookies and similar tracking technologies. Cookies are small files stored on your device that help us enhance your experience.

You can manage cookies through your browser settings, but please note that disabling some cookies may affect your ability to use certain features of our services.

Why We Use Your Data

We use your data for several key purposes, such as:

  • To provide and maintain our services

  • To notify you of any updates or changes to our services

  • To allow you to participate in interactive features

  • To provide customer support and respond to inquiries

  • To analyze how our services are being used and improve them

  • To identify and fix any technical issues

Data Transfer

Your personal data may be transferred to servers located outside of your region, including Canada, where privacy laws may differ. By providing us with your information, you consent to this transfer and processing in line with this Privacy Policy.

We take all necessary steps to ensure that your data is securely handled according to applicable laws, with the appropriate safeguards in place.

Sharing Your Data

We may disclose your personal information under the following circumstances:

  • To comply with legal obligations

  • To protect our rights and property

  • To investigate potential fraudulent activity

  • To ensure the safety of our users or the public

How We Protect Your Data

We take your privacy seriously and implement commercially reasonable measures to secure your personal information. However, please be aware that no method of data transmission over the internet is 100% secure, and while we work hard to protect your data, we cannot guarantee its absolute security.

Third-Party Service Providers

We may collaborate with third-party companies to assist with providing our services. These partners may access your personal data only to perform specific tasks on our behalf, and they are required to keep that information confidential and use it only for the intended purposes.

Analytics

To better understand how users interact with our website, we may use third-party analytics services such as Google Analytics. These tools help us track website traffic and user engagement. You can opt out of Google Analytics by installing a browser add-on.

For more information about Google’s privacy practices, please visit Google Privacy Policy.

Links to Other Websites

Our website may contain links to third-party websites that are not under our control. When you click on such a link, you will be directed to that site. We recommend that you review the privacy policies of those sites, as we do not control or take responsibility for their content or practices.

Children’s Privacy

Our services are not intended for anyone under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe we have collected information from your child, please contact us so we can remove the data.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will notify you by posting the updated policy on our website. Please review this page periodically to stay informed about how we protect your personal information.

Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us:

  • By email: info@steamgenie.ca

  • By phone: (Telephone Number)